Terms and Conditions

This Contract is issued to confirm (a) booking(s) already verbally agreed, which will be deemed accepted and may not be cancelled by either party unless a written objection has been received within 14 days from the date of issue. Failure to sign and return the Contract is not sufficient to cancel the existing legal and binding verbal agreement.

In the event of any non-fulfilment of this Contract, the level of liability to the Client, Performer(s) or Supplier(s) or Arena is limited to a maximum of the fee stated in this Contract. Contractual disputes must be notified in writing within seven days of the event.

Cancellations, amendments and postponements must be confirmed in writing. In the event of cancellations or postponements of the Performer(s) or Supplier(s) by the Client, the full fee will be payable (including the forfeiture of any deposit where applicable) although a reduced fee will be negotiated if at all possible.

In the event of the Performer(s) or Supplier(s) being unable to fulfil this Contract due to illness or accident, Arena must be notified immediately and in the case of Performers a medical certificate must be provided. Arena will undertake to provide where possible, replacement personnel or services of a similar standard.

The Client undertakes to ensure that no audio or visual recordings of the Performer is permitted without obtaining written consent from Arena prior to the engagement.

The Client must advise Arena of Purchase Order numbers where applicable, prior to the date of the event. Payment terms of Contracts with clients will be strictly enforced. All alterations to this Contract must be initialled by the Client, Performer or Supplier if they request the need for amendments and agreed by all parties.

Arena are acting on behalf of the Client and the Performer(s) and/or Supplier(s) names herein and the Client agrees that re-bookings of the Performer(s) or Supplier(s) stipulated in this Contract within twelve months of the date of the engagement will be negotiated through Arena. The Performer(s) or Supplier(s) agree to refer any re-bookings, extensions, additions or enquiries received as a result of this Contract to Arena.

Extensions to this Contract by way of additions and re-schedules involving increases in performance times and other labour charges are subject to additional fees to be agreed as amendments and confirmed in writing prior to execution.

The Performer(s) or Supplier(s) undertake(s) that the performance shall not be dangerous to third parties and if any accident or injury results through the default of the Performer(s) or Supplier(s), the Performer(s) or Supplier(s) shall pay any resulting loss or damage incurred by the Client. The Performer(s) or Supplier(s) undertake(s) to assume sole responsibility to be covered by Public Liability Insurance and agrees that all equipment supplied meets the current safety standards in force including Portable Appliances Test (PAT) certificates. No liability whatsoever is attached to Arena.

In the case of the hire of equipment, the Client accepts the responsibility to ensure that the nominated delivery and collection access is available at the times stated. The responsibility of hired items on site, between delivery and collection, for loss or damage remains with the Client and the Supplier is responsible for the insurance of equipment in transit. Any special requirements or hazards resulting from the hire of equipment must be advised by the Supplier to Arena who in turn will inform the Client accordingly.

Arena will make every effort to ensure that the Performer(s) and/or Supplier(s) attend(s) to comply with the provisions hereof but shall not be responsible for the acts or defaults of the Performer(s) and/or Supplier(s) which shall be contrary to the provisions hereof. Arena shall not under any circumstances be responsible for any consequential loss in the event that the Performer(s) and/or Supplier(s) fail(s) to attend the engagement for reasons outside their control.